Office Systems Program

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Degree Options

Program Information

The Office Systems program at Kishwaukee College is designed to prepare you for a position as a professional administrative assistant in a business, industry, government, legal, or medical office. The program offers the combination of clerical skills and business background necessary for success in this growing field. You can complete an Associate of Applied Science (A.A.S.) is Office Systems or choose from an array of certificates.

It is suggested that students working toward the A.A.S. degree or the Office Assisting certificate choose Beginning Keyboarding; Introduction to Business; Office Reference Manual Usage; Word Processing; and Business Mathematics or Technical Report Writing their first semester.

Occupational Information

Widespread office automation and reorganization have brought a host of new opportunities—and responsibilities—to today’s office professional. These days, administrative assistants are fulfilling duties once reserved for managers and other professionals. For instance, in many organizations, it is the administrative assistant who handles training and orientation of new employees and conducts research. Of course, administrative assistants also continue to fulfill more time-honored duties such as administrative activities and disseminating information. Administrative assistants schedule appointments, organize and maintain paper and electronic files, manage projects, create correspondence, and answer telephones.

Some administrative assistants work as medical and legal transcriptionists—careers requiring knowledge of technical terminology and procedures. Medical transcriptionists listen to recordings of physicians and other health care professionals in order to transcribe reports (i.e. histories and physical exams, operative, pathology, radiology, and discharge summaries). Students in the Medical Billing and Coding Program will learn the skills needed for maintaining appropriate medical office standards and systems, medical insurance processing and coding procedures.

Contact Information

Michelle Whitman
Instructor
815-825-2086, ext. 2650

Stephanie Anderson
Instructor
815-825-2086, ext. 3530

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