General Support Links
- KishSOS
- The secure web interface that allows staff and students to access college information.
- Web Mail
- Off-campus staff e-mail account access. E-mail contained in Web Mail will be made unavailable when users open Microsoft Outlook on campus.
- HelpDesk
- Enter trouble tickets for Information Technology and Media Services support.
- MyKCW
- Faculty can use this link to publish information to their pages on the KC web site.
- Marketing Forms
- Faculty can use this link to publish information to their pages on the KC web site.
- Campus Master Plan Video Presentation
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Intranet Links (On Campus Access)
- KishConnect
- The business enterprise system used for campus administrative functions.
- KishNet (Kishwaukee College Intranet)
- The private on campus only network for Kishwaukee College. Office forms, documentation, and campus news can be found here.
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Information Technology Links
- User Account Request Form
- Supervisors can use this online form to submit changes to user's accounts.
- Information Technology User Guide
- The guide to information systems used on campus and college workstations and peripheral equipment.
- Saving Office 2007 Files for Office 2003
- How to exchange files between Office 2007 and Office 97/2000/2003.
- ListServ (College Mail List)
- Instructions on using ListServ to send e-mail messages to all users on the college mail list.
- KC Latptop Guide
- Quick start guide for college issued faculty/staff laptops.
- Information Technology Updates
- A behind the scenes look at the technology infastructure of the college.
- Information Technology Workshops
- Technology training schedule for faculty and staff.
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Frequently Asked Questions
- Computer Labs FAQ
- Answers to computer labs/classroom questions.
- Email FAQ
- Find answers to common email questions.
- Faculty FAQ
- Find answers to faculty technology questions.
- Information Technology FAQ
- Find answers to general IT questions.
- KishConnect FAQ
- Find answers to common KishConnect questions.
- KishSOS FAQ
- Find answers to common KishSOS questions.
- Office 2007 FAQ
- Find answers to Microsoft Office 2007 questions.
- Phone System FAQ
- Find answers to common phone system questions.
- Voice Mail FAQ
- Find answers to common voice mail questions.
- Wireless FAQ
- Find answers to wireless access questions.
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Telephone System Links
- IP Phone Quick Reference
- Quick start guide to campus IP Phones.
- Voice Mail Quick Reference
- Quick start guide to the staff voice mail system.
- Phone Groups/Group Extension Reference
- Reference guide to extended phone functions.
- 5312 IP Phone Keystrip
- Keystrip template for 12-button Mitel phones.
- 5324 IP Phone Keystrip
- Keystrip template for 24-button Mitel phones.
- Mitel 5312 IP Phone Quick Reference
- One page 5312 IP Phone diagram from Mitel.
- Mitel 5324 IP Phone Quick Reference
- One page 5324 IP Phone diagram from Mitel.
- Mitel Voice Mail Quick Reference Guide
- One page voice mail system diagram from Mitel.
- Mitel IP Phone User Guide
- Complete phone reference guide from Mitel.
- Mitel Voice Mail User Guide
- Complete voice mail reference guide from Mitel.
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